Cancellation Policy

At Flux Yoga Studio, our class sizes are intentionally small so every student gets personal attention. When you reserve a spot, you're holding a space that another student could have used. Our cancellation policy ensures that as many people as possible can practice with us.

General Cancellation Rules

• Cancellation window: You can cancel or reschedule a class up to 2 hours before the scheduled start time without any penalty.
• Late cancellations: If you cancel within 2 hours of the class start time, a late cancellation will be recorded.
• No‑shows: If you do not show up and have not cancelled, it is considered a no‑show.

Penalties and Fees

The impact of a late cancellation or no‑show depends on the type of pass or membership you hold:

• Drop‑in and class packs: You will lose the class credit. We are unable to restore credits for late cancellations or no‑shows.
• Monthly unlimited members: A $10 late cancellation fee will be charged to your account for each late‑cancelled or missed class. Two or more no‑shows in a billing cycle may result in temporary booking restrictions.
• Intro offer students: Late cancellations and no‑shows count as a used class day. We want you to get the most from your trial, so please cancel early if you can't make it.
• Workshops and special events: Cancellations for workshops must be made at least 24 hours in advance for a full refund or credit. Cancellations after that window are non‑refundable.

How to Cancel or Reschedule

You can manage your bookings in several ways:

• Online through your account on our website.
• By calling the studio at (929) 242-6873 during operating hours.
• By replying to your booking confirmation email up to 2 hours before class.

If you call outside of operating hours, please leave a voicemail with your name and the class you wish to cancel. The timestamp of your call or email will be honored.

Medical and Emergency Exceptions

We understand that emergencies and sudden illnesses happen. If you have a genuine emergency, please contact us as soon as you are able. We may, at our discretion, waive the cancellation fee or restore a class credit. Documentation may be requested for recurring exceptions.

Waitlist Policy

If a class is full, you can join the waitlist. If a spot opens up, you will be automatically added to the class and notified by email. If you are added from the waitlist within 2 hours of the class start, the standard cancellation policy applies. If you no longer wish to attend, please remove yourself from the waitlist.

Studio Cancellations

Occasionally, Flux Yoga may need to cancel a class due to instructor illness, severe weather, or other unforeseen events. We will notify booked students by email and text as early as possible. Any used credits or fees will be fully refunded or returned to your account.

Contact Us

If you have questions about our cancellation policy, please reach out:

Flux Yoga Studio
245 East 124th Street
New York, NY 10035
(929) 242-6873
[email protected]